Elements and Performance Criteria
- Obtain information about client's developmental and mental health status
- Observe and/or question the client appropriately to obtain information about their developmental and/or mental health status
- Review any available documented information about the client's developmental and/or mental health status
- Take into account the range of factors that may have impacted on the appearance and behaviour of the client in relation to counselling services to be delivered
- Clarify client suitability for service to be provided
- Identify signs of developmental delay or mental health issues using standard methods and protocols
- Clarify suitability of community services being delivered in relation to client's developmental and/or mental health status
- Consult appropriate person to clarify implications and significance of client's developmental and/or mental health status in the case of uncertainty or limits on own capability or authority
- Where appropriate consult with the client's carer, family or significant other/s to gather relevant information
- Check for and respond appropriately to risk
- Identify factors associated with developmental and/or mental health issues which may have potential risk for client or worker
- Recognise and refer potentially serious issues in line with organisation requirements
- Document identified developmental and/or mental health issues in line with organisation policies and procedures
- Check for any indications of issues requiring notification of authorities and report
- Check for any indications of other issues that may impact the provision of services and/or require referral
- Report and document as required by the organisation policies and procedures